Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("MSP," "Partner," "you") and Vrexo LLC ("Company," "we," "us"), the legal entity operating the NullSight dark web monitoring product, governing your access to and use of nullsight.co and all related services.

By using the NullSight Service, you confirm you are at least 18 years old, have authority to bind your organization, and agree to these Terms.

2. Description of Service

NullSight, operated by Vrexo LLC, provides dark web monitoring to MSPs in the United States. The Service enables MSPs to register client assets for monitoring, receive automated PSA alerts, generate exposure reports, and integrate with ConnectWise PSA and Kaseya BMS. NullSight is a B2B service. Vrexo LLC does not serve end consumers directly.

3. Eligibility and account requirements

• Be a registered business or professional IT service provider in the United States
• Provide accurate registration information
• Maintain confidentiality of your account credentials
• Notify us immediately of any unauthorized account access

You are responsible for all activity under your account.

4. Authorized use and MSP responsibilities

4.1 Authorization requirement

You may only submit assets belonging to clients who have expressly authorized dark web monitoring on their behalf. By submitting any asset you warrant that: you have a valid service agreement with the client, the client has authorized monitoring including any executive personal emails, and your use complies with all applicable laws.

4.2 Prohibited uses

• Monitor individuals or organizations without authorization
• Submit assets with no legitimate business relationship
• Reverse-engineer or extract source code from the Service
• Resell or sublicense without written permission from Vrexo LLC
• Use the Service for any unlawful purpose
• Interfere with the integrity or performance of the Service

4.3 Compliance with laws

You are solely responsible for compliance with all applicable laws including the CFAA, ECPA, applicable state privacy laws, HIPAA (where clients operate in healthcare), and any other applicable federal, state, or local regulations.

5. Data and privacy

5.1 MSP data is processed as described in our Privacy Policy, incorporated by reference.

5.2 When you submit client assets, you are the data controller. Vrexo LLC acts as data processor on your behalf, processing assets solely to provide the Service.

5.3 Vrexo LLC does not store raw credential data or personal information from breach databases beyond what is needed to generate and deliver alerts and reports.

5.4 We implement commercially reasonable security measures but cannot guarantee absolute security of data transmitted over the Internet.

6. Intellectual property

The NullSight Service and all associated intellectual property are owned by Vrexo LLC. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes. You may not copy, modify, sell, or lease any part of the Service without prior written consent.

7. Third-party integrations

The Service integrates with ConnectWise PSA and Kaseya BMS. Your use of those platforms is governed by their respective terms. Vrexo LLC is not responsible for their availability or performance. We use third-party dark web intelligence providers and do not warrant the completeness, accuracy, or timeliness of that data.

8. Disclaimers and limitations of liability

8.1 No guarantee of complete coverage

Dark web monitoring is inherently limited by available sources. Vrexo LLC does not warrant that the Service will detect all credential exposures. The Service is one layer of a security program and should not be relied upon as the sole means of protecting clients.

8.2 Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.3 Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VREXO LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. VREXO LLC'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify and hold harmless Vrexo LLC and its officers, directors, employees, and agents from any claims arising out of: your use of the Service, your violation of these Terms or applicable law, your submission of assets without proper authorization, or any third-party claim arising from your use of the Service.

10. Term and termination

These Terms are effective from first access. You may terminate by ceasing use and contacting contact@nullsight.co. Vrexo LLC may suspend or terminate access at any time for violation of these Terms. Upon termination, account data will be deleted within 30 days upon written request.

11. Modifications

Vrexo LLC reserves the right to modify the Service or these Terms at any time. Material changes will be communicated by updating the "Last updated" date. Continued use constitutes acceptance.

12. Governing law and dispute resolution

These Terms are governed by the laws of the United States and the state in which Vrexo LLC is registered.

Disputes shall first go to good-faith negotiation. If unresolved within 30 days, disputes shall be resolved by binding arbitration under AAA rules.

CLASS ACTION WAIVER: Disputes will be resolved only on an individual basis, not as class or consolidated actions.

13. Entire agreement

These Terms and our Privacy Policy constitute the entire agreement between you and Vrexo LLC regarding the NullSight Service. If any provision is unenforceable, remaining provisions continue in effect.

14. Contact

Vrexo LLC, NullSight
Email: contact@nullsight.co
Website: nullsight.co